Onsepro (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our digital marketing, website development, or graphic design services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, business details, project requirements.
- Payment Information: Billing details (processed via secure payment partners such as Razorpay; we do not store card details).
- Website Data: IP address, browser type, device information, cookies, and analytics data.
- Project Data: Brand assets, website credentials, social media access, and files shared for service delivery.
2. How We Use Your Information
We use the collected data to:
- Communicate regarding projects, quotations, and support
- Deliver digital marketing, web development, and designing services
- Improve our website, service quality, and customer experience
- Process payments and invoices
- Send business updates, promotions, and service-related notices
- Maintain security and prevent fraud
We never sell, rent, or trade your personal information.
3. Data Sharing
Your data may be shared only with:
- Team members or contractors working on your project
- Third-party tools you approve us to use (Google, Meta, hosting providers, email services, analytics platforms)
- Payment processors like Razorpay
- Legal authorities when required by law
We ensure all third-party tools follow industry-standard data protection.
4. Cookies & Tracking
Our website uses cookies and tracking tools (Google Analytics, Meta Pixel, etc.) to analyze performance, user behavior, and marketing insights. You can disable cookies in your browser settings, but some site features may not function correctly.
5. Data Security
We implement strong security measures to protect your information; however, no digital platform is 100% secure. We are not liable for breaches caused by hosting providers, third-party tools, or cyberattacks beyond our control.
6. Access Permissions
To deliver services, we may require access to:
- Websites
- Hosting
- Domain panels
- Social media accounts
- Ad accounts
- Business manager tools
All access shared with us must be legitimate. We will not misuse or alter your data beyond project scope.
7. Data Retention
We retain project-related data as long as required for service delivery, legal compliance, or dispute resolution. You may request deletion of non-essential data.
8. Links to Third-Party Websites
Our website or communications may contain links to external platforms. We are not responsible for their privacy practices or content.
9. Your Rights
You have the right to:
- Request data access
- Request corrections
- Request deletion (if legally permissible)
- Opt out of marketing communications
10. Policy Updates
We may update this Privacy Policy without prior notice. Continued use indicates acceptance of the latest version.
By accessing our website or using our services, you consent to this Privacy Policy.